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Policy

Shipping

Due to the handmade nature of the candles, please give us one week to prepare and process your order. The blankets will take 1-2 weeks to weave as they are weaved on demand.

All the packaging material are recyclable and minimal. We do our best to ensure your package is safe and sound through transit; however, as our commitment to sustainability, we do not overuse the packaging material to create more waste.

Shipping is currently available in the U.S only. Shipping for candles is calculated by weight at check out. Shipping for the blanket is free.

Return/Refund/Exchange

Currently we do not accept return. However, if you are unhappy with your order, we can either refund or exchange. Please reach out to us at officialdoem@gmail.com

Custom Order - Collaboration - Wholesale

We are open to custom order, collaboration and wholesale! Please email us at @officialdoem@gmail.com